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Shandin Hills Behavior Therapy Center

4164 North 4th Avenue
San Bernardino, CA 92407
(909) 886-6786

Data accessed December 26, 2019.

General Information

Shandin Hills Behavior Therapy Center is a for profit corporation whose ownership information is unavailable. A Medicare and Medicaid participant, this facility has 78 certified beds and is not located within a hospital or Continuing Care Retirement Community.

Fines and Citations

As a result of the facility’s most recent health inspection on September 6, 2019, the facility received 8 citations for various failures, including to:

  • Ensure three residents received an accurate resident discharge assessment, resulting in "conflicting information as to where the residents were discharged."
  • Ensure the removal of an expired medication from a medication part.
  • Ensure the competency of the facility's Dietary Supervisor with respect to food temperature.
  • Ensure the competency of kitchen staff in an instance in which a cook did not know poultry's safe cook-to temperature, and additionally did not follow the correct procedures when measuring cooked chicken's internal temperature.
  • Follow a menu's specified portion size for tater tots.
  • Ensure chicken was cooked to a safe temperature.
  • Clean the inside of an ice machine.
  • Maintain cutting boards in good condition.
  • Provide a resident with clean cups at a hydration station, rather than using a cup from the garbage.
Fire and Safety Inspections

This facility has automatic sprinkler systems in all required areas. Its most recent fire and safety inspection was on September 24, 2019, and 0 fire safety citations were issued. The average number of safety citations in California is 1.6; in the U.S., 3.0.

Staffing

Number of Residents
The average number of residents per day at this facility is 48.4.
The California average is 86.4.
The national average is 85.8.

Number of Nurse Staff Hours Per Resident Per Day
The total number of licensed nurse staff hours per resident per day is 1 hour and 21 minutes.
The California average is 1 hour and 46 minutes.
The national average is 1 hour 34 minutes.

Number of RN Hours Per Resident Per Day
The number of RN hours per resident per day is 16 minutes.
The California average is 38 minutes.
The national average is 41 minutes.

LPN/LVN Hours Per Resident Per Day
The number of LPN/LVN hours per resident per day is 1 hour and 6 minutes.
The California average is 1 hour and 9 minutes.
The national average is 52 minutes.

Nurse Aide Hours Per Resident Per Day
The number of nurse aid hours per resident per day is 2 hours and 57 minutes.
The California average is 2 hours 33 minutes.
The national average is 2 hours 19 minutes.

Physical Therapist Staff Hours Per Resident Per Day
The number of Physical Therapist staff hours per resident per day is 0 minutes.
The California Average is 6 minutes.
The national average is 5 minutes.

1 Vital Statistics
Number of Beds: 78 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating information

Medicare assigns the overall star rating based on a nursing homes's performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

Five Stars Much Above Average
Health Inspection information

Medicare assigns the star rating based on a nursing home’s weighted score from recent health inspections. More stars means fewer health risks

Four Stars Above Average
Staffing information

Medicare assigns the star rating based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

Three Stars Average
RN Staffing Two Stars Below Average
Quality Measures information

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Five Stars Much Above Average
3 Key Short Stay Statistics
Description Shandin Hills Behavior Therapy Center California
Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
0.0% 6.2%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
Not Available% Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
Not Available% 87.9%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
80.0% 89.3%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
Not Available% 1.4%
4 Key Long Stay Statistics
Description Shandin Hills Behavior Therapy Center California
Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
1.5% 1.8%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
0.0% 1.9%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
0.0% 3.3%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
Not Available% 7.1%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
0.0% 42.7%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
0.0% 2.4%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.0% 0.5%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
0.0% 14.4%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
0.0% 9.6%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
1.0% 4.5%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
1.6% 0.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
27.3% 16.1%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
86.7% 96.6%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
98.5% 96.9%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
Not Available% 11.0%
5 Inspection Summary

Date of standard health inspection: 09/07/2018
Total number of health deficiencies: 11
Average number of health deficiencies in California: 12.6

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